Use inverted commas to enclose the direct text. For short quotations (of less than 40 words), use a brief phrase to introduce the quotation. For example:
As Neville (2007, Chapter 1, pp.100-101) emphasises, “ … you should cite all sources and present full details of these in your list of references”.
For longer quotations (of 40 words or more) a block quotation is required, without quotation marks, but clearly indented to indicate these words are not your own. For example:
Neville (2007, Chapter 1, pp.100-101) comments that: It can sometimes be difficult, if not impossible, to avoid using some of the author’s original words, particularly those that describe or label phenomena. However, you need to avoid copying out what the author said, word for word. Choose words that you feel give a true impression of the author’s original ideas or action and use these in your writing.
Therefore, treat the direct quote as follows: Slightly smaller font and indented from the left margin to distinguish it from the rest of the text. Also add the Chapter and page number.